Vendors and suppliers often update their terms and conditions, privacy policies, and data processing terms without notifying customers directly. ChangeTower lets you monitor these pages and get notified when the terms that matter to you change.
Step 1: Collect the policy pages you want to monitor
Common examples include:
Terms of service and terms and conditions
Privacy policies and cookie policies
Subprocessor lists
Data processing agreements (DPAs) and service level agreements (SLAs)
Acceptable use and refund policies
Step 2: Add your pages
In the left navigation menu, click on New Monitor. Use single-page monitoring for one policy, or Monitor Multiple Pages to import policies from many vendors at once. Our guide to importing URLs walks you through it.
Step 3: Choose how changes are detected
Content change monitoring – get notified about any change to the policy text. Best when every wording change needs review.
Smart Monitor – get notified only about the changes you care about. Read our Smart Monitor guide to learn how to set it up. For example:
Notify me when a new data subprocessor is added
Notify me when liability, termination, or payment terms change
Notify me when data retention or data sharing language changes
Step 4: Reduce noise
Policy pages often share a header, footer, or navigation with the rest of the vendor's website. Ignore those areas so you're only notified about changes to the policy itself. Our guide to ignoring page elements shows you how.
Step 5: Customize monitor details
In the Details section, you can:
Add tags by vendor, contract owner, or policy type
Set the monitoring frequency
Choose save options – save on every run, or only when changes are detected
Step 6: Route changes to the right reviewer
Use notification states such as "Needs legal review" and "No action needed"
Send notifications to a Slack channel used by your legal or procurement team
Create monitors right from your browser
Reviewing a vendor's website and find a policy you should be tracking? With the ChangeTower Chrome extension, you can set up a monitor without leaving the page. Click the ChangeTower icon in your browser toolbar and describe what to watch for, for example "Notify me when a new subprocessor is added to this list."