When you receive a notification in ChangeTower, you can assign it a state to help categorize and track its status. In addition to the default states like Reviewed and Important, you can create custom states that are available to everyone in your workspace.
Step 1: Open Workspace Settings
In the left navigation menu, click on Settings, select your workspace, and open Workspace Settings.
Step 2: Go to the States tab
Within Workspace Settings, click on the States tab to manage notification states for your workspace.
Step 3: Create a custom state
Click the Create State button. Enter a state name (for example, Approved) and an optional description.
Step 4: Save the state
Click Save to create the custom state. The new state will now be available on notifications for all team members in the workspace.
Step 5: Use or archive states
You can apply custom states to notifications as needed. If a state is no longer required, you can archive it from the States tab, or create additional states at any time using the Create State button.